Privacy Policy

Foode Delivery Partner

Privacy policy

The company has adopted this Privacy policy to set out the manner in which personal data and other information is collected, received, stored, proceed, disclosed, transferred, with and handled by the company in relation to your use of our service through website www.foodepartner or the mobile application(foodepartner) or initiating or undertaking any transaction on the platform .These policies is to you under the brand name Foode delivery partner .This brand name is case-insensitive.

Please read the policy carefully before using or registering on the platform or accessing our application/website or availing any service through foode platform. By clicking “I Agree” button on the landing page, you accept these privacy policies and agree to be legally bound by the same.

This privacy policy is incorporated into and subject to our Terms and use and shall be read harmoniously and the conjunction with the term .In the anent of any conflict between terms and this privacy policy, the provision of the term shall supersede the privacy policy. All capitalized Terms are not defined under these privacy policies.

Please feel free to direct any questions or concerns regarding these privacy policies by contacting us through platform or by writing to us at Foodepartner@gmail.com or support@foodepartner.com

1. Collection of Information

In order to enhance the user experience and provide our service, company collect information about you from many sources the common are:(1)Information you affirmatively and voluntarily give to us and(2)Information automatically collect when you visit our platform or use any of our service.

 

Information you give to us:

Registering and Ordering: Before using certain positions of this site/app or ordering product, you may be required to complete an online registration form name sign up form. During Registration you will be asked to us certain personal information not limited to your name, gender, email address, mobile/telephone number, billing address and other information you that gives us.

Information we collect automatically:

Information provided by you while initiating and running a task including, without limitation: search words, location, product or service being sought and all chat history etc.

2. Additional Information

When you use our service we may collect information about you, with the help of permission, in the following category:

  • Transaction Information: we collect transaction detail related to your use of our platform including the type of service requested, date and time the service was provided, amount charged, and related transaction detail, further, we may also collect personal information of third parties who is not registered on the platform including names, telephone number and address for the limited purpose of completing the transaction initiated by you on the platform.
  • Location information: we may collect information about the precise location of your device when you consent to the collection of this information about your approximate location each time you access this site.
  • Address book: for certain feature we will need to access to you address book on your device, if you permit us to access your address book, we may access and store name and contact information from your address book to facilitate certain service feature on the app.
  • Device Information: we may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file name, preferred language, unique device identifier, advertising identifier, serial number, device motion information and mobile network information.
  • Log information: we obtain information about your use of our website, including the type of browser you use, access times pages viewed your IP address and the page you visited before navigating to this site.

Information collected by cookies and other tracking technologies: we may use cookies, web and other tracking technologies to collect information about you and your interaction with this site, including information about your browsing behavior, purchase behavior and other engagement with the service. We use this information in one or more of the ways described in the “use of information” section below. Most web browser is set to accept cookies by default but you can usually change your browser setting to remove or reject cookies.

3. Personal information use:

  • The information collected by us through our platform out platform may be used inter alia for the following purpose.
  1. To allow you to use service on the platform.
  2. To allow you to undertake or initiate any transaction on the platform.
  3. For internal record keeping of the company.
  4. To improve our service
  5. To improve your usage of the platform, to manage your account etc.
  6. To process payment with respect to transactions initiated on the platform.
  7. To respond to your comments, review and question and provide better service.
  8. To communicate important notices or changes to the services provided by company on the platform, use of the platform and the term/policies which govern the relation between you and company?
  9. Or internal usage of company such as auditing, data analysis and research conducted either indirectly/directly by company.
  10. Promotion and marketing purpose by company.
  11. For any other purpose with our consent.

 

  • From time to time we may use your information to customize, develop, and improve the platform according to your interest.
  • We identify and use your IP address to help diagnose problem with our server and to administer our platform. Your IP address is also used to help identify you together broad demographic information.

 

4. Personal Information Sharing:

We share your information with third parties and third party service provider including merchants or insurance service providers upon receipt of request by you to initiate a transaction to carry out specific service request and fulfill such service request. We may also share your information with payment service provider for the purpose of fulfilling service to you.

5. Information Safety:

All information is saved and stored on server which is secured with password and pins to ensure no authorized person has access to it. Once you information is in our possession we as here to strict security guidelines protecting too against authorized access. Company can take reasonable step to help protect your rights of privacy and you information in an efforts to prevent loss, misuse, unauthorized access, disclosure, alteration or destruction of such information in compliance with applicable laws. You expressly consent to the sharing of your information with third party service provider like insurance agent and insurers, financial service provider, payment gateway to process payment and manage payment card information. Company does not itself store your payment card account information and does not have direct control over or responsibility for your payment card account information. Hence, company cannot guarantee that transmission of your payment card account information or personal information will always be secure or that unauthorized third parties will never  be able to defeat the security measure taken by company or company third-party service provider. Company assumes no liability or responsibility for disclosure of your information due to any reason, including but not limited to error in transmission unauthorized third-party access, or other causes beyond its control. Although we shall try our best to protect your data we cannot take any guarantee for the security of your data transmitted through the Platform. You play an important role in keeping Your personal information secure. You shall not share your user name, password, or other security information for your account with anyone.

6. Public posts:

If the Platform permits You, You may provide your feedback, reviews, comments, etc. on the Platform on Your use of the Platform and/or in relation to any transactions on the Platform on any portion of the Platform that is publicly viewable (“Posts”). In such an event, (i) Your Posts shall have to comply with the conditions relating to Posts as mentioned in the applicable Terms of Use and applicable law; and (ii) the Company shall have an unconditional right to remove and delete any Post or such part of the Post that, in the sole opinion of the Company, does not comply with the conditions in the applicable Terms of Use or applicable law. All Posts shall be publicly accessible and visible to all Users of the Platform. Company reserves the right to use, reproduce and share such Posts for any purpose at its discretion. If you delete Your Posts from the Platform, copies of such Posts may remain viewable in archived pages, or such Posts may have been copied or stored by other Users.

7. choice/opt-out:

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by emailing us at support@foodepartner.com

 

8. Change To Our Privacy Policy:

We reserve the unconditional right to change, modify, add, or remove portions of this Privacy Policy at any time, without specifically notifying you of such changes. Any changes or updates will be effective immediately. You should review this Privacy Policy regularly for changes. You can determine if changes have been made by checking the “Last Updated” legend above. If we make any significant changes we will endeavor to provide you with reasonable notice of such changes, such as via prominent notice on the Platform or to your email address on record and where required by applicable law, We will obtain your consent. Your acceptance of the amended Privacy Policy / Your continued use of our services after we publish or send a notice about our changes to this Policy shall signify your consent to such changes and agreement to be legally bound by the same

We may update our Privacy policy from time to time. thus you are advised to review this page periodically for any change .we will notify you of any  change .we will notify you of any change by posting the new term and condition on this page. These changes are effective immediately after they are posted on this page.

Contact us

If you need to write to us regarding above information or having any queries please sent us mail at support@foodepartner.com

Or our head office address

62, Nanak Ganj jhala

Lucknow road hardoi,

Hardoi 241001, Uttar Pradesh

India